sales tax
Sales tax is not applicable on our bakery products.

payment options
Collin Street Bakery accepts American Express, VISA, MasterCard and Discover credit cards. We also accept ATM cards with a VISA or MasterCard logo. We do not accept cash, checks or CODs for online orders.

telephone orders
USA: 1-800-292-7400
UK: 01753-687-192
UK: 0800-072-1112
International: +01 903-654-6606

international orders
Collin Street Bakery accepts orders from all over the world. Our international numbers are listed on the left side of the page. You can order over the internet, by phone or by fax. Look for product pages with 'International Delivery Available'. Most of our Pecan Cakes are available for international sale.

ordering and shipping confirmations
After ordering, you will receive an email confirmation from Collin Street Bakery. First, we will confirm receipt of your order within a few minutes of ordering. You will also be notified when your order ships. If you do not receive an email please contact our customer service group.

multiple ship to addresses
Use our multiple ship-to capability to send gifts to different addresses, whether you're sending the same gift to everybody or different gifts to each address. Collin Street Bakery has enhanced this service so that you can take care of all your gift giving in a single checkout. Look for it on the Checkout page.

how to order
We hope to make your order process at Collin Street Bakery as quick and easy as possible. You've browsed our bakery selections to find the perfect gift for yourself or someone else. Checkout is even easier. When you've found your gift, click on the item name or image and follow the instructions below:

1) Enter product information
You are now on the product information page. Here, you can choose the item size, quantity, and ship to person of the bakery item. When you are finished entering, click the Add to Cart button.

2) Shopping Cart
You are now on the Shopping Cart page. Here, you can review all the items you have placed in your bag and information about each item. You can make some changes to your order here, quantity for individual items or remove an item from your bag. (If you make any changes to your order, select the update bag button). If you wish to continue shopping, simply choose another catalog or gift suggestion from the menu at the top. When you are ready to checkout the current web specials are listed for special savings on orders. If you have a key or offer code you can place this in the box at the bottom. If you are finished selecting items, click the Checkout button.

3) Customer Registration and Login
You are now on the Login page. Collin Street Bakery uses passwords to provide secure transactions for its customers. If you are a registered customer, enter your user name and password and click Login. If you are a new customer, please register now. If you need assistance, please contact Customer Service.

4) Check out
You are now on the Checkout page. Here, you will be asked to enter your billing information or the recipients address information. If you're a registered Collin Street Bakery customer, some of this information will appear automatically. Remember to fill in your personalized greeting under the shipping address information. You can request an arrival date to find out if your gift will arrive in time. Again, you can choose to continue shopping by selecting a catalog at the top, or finish your checkout by clicking the Checkout button.

5) Shipping Method
You are now on the Check Out Summary page. Here, you can review your total order for accuracy and make any last-minute changes. This is also your last chance to cancel your order before we process the charges. The last step is to choose which shipping method you would prefer for delivery. When you are finished, click Continue.

6) Order Preview
You are now on the Order Preview page. This page gives you a summary of the order. . This is your last chance to cancel the order before we process payment. You can also modify address and payment information on this page. Select Purchase Now to order your products. A confirmation of your order will be sent to your email address shortly.

gift certificates
Collin Street Bakery gift certificates are  no longer available- ***Discontinued Item*** 

promotion codes
Collin Street Bakery promotion codes are redeemed during the order process on the shopping cart page. Simply enter your promotion or source code, and when you're finished, move on to the checkout section. Your promotional discount will be factored into your order in Step 2 and will be reflected in your order summary. By the way, special promotions are just one of the benefits you get when you register at Collin Street Bakery.